Shipping Policy
At ShopTrend, we strive to provide efficient and reliable shipping services to ensure that your order reaches you in a timely manner. Please review the following information regarding our shipping policies:
Order Processing Time
- Once your order is placed, please allow 1-2 days for it to be processed and prepared for shipment. Our team works diligently to fulfill orders promptly, but processing times may vary depending on product availability and order volume.
Shipping Methods
- We offer Pudo locker & courier delivery services for orders within South Africa. Our trusted courier partners ensure safe and secure delivery of your packages to your locker/doorstep.
Shipping Costs
- Shipping costs are calculated based on the size, weight, and destination of your order. You can view the applicable shipping charges during the checkout process before finalizing your purchase.
Delivery Time
- Delivery times may vary depending on your location and the shipping method selected. While we make every effort to ensure timely delivery, please note that unforeseen circumstances such as weather delays or logistical issues may affect delivery times.
Order Tracking
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your order and track its journey to your doorstep.
International Shipping
- At this time, we only offer shipping services within South Africa. We apologize for any inconvenience this may cause to our international customers and are working to expand our shipping capabilities in the future.
Shipping Restrictions
- Certain products may be subject to shipping restrictions or regulations based on their size, weight, or content. Please review the product description and shipping information carefully before placing your order.
Contact Us
- If you have any questions or concerns regarding shipping, delivery, or tracking, please don't hesitate to contact our customer service team. We're here to assist you and ensure a smooth shopping experience.
